How many times have you gotten sidetracked by the latest “special report” on some top secret internet marketing method that didn’t work at all? Every one wants a business that becomes successful overnight, but the truth is, internet marketing is just like any other business. It takes work, patience and perseverance.
Using testimonials from satisfied customers is a valid internet marketing strategy. A wide spread of happy customers reporting on the value of a website will encourage potential customers who identify with them to investigate the website further. Just a few personal stories of appreciation will show website visitors that the site’s products and services can satisfy their needs.
Review sites, such as Yelp, should be monitored to aid customer satisfaction programs and hone marketing messages. If people are praising a certain aspect of your brand, you can strengthen this aspect in your online marketing, and if they are criticizing a certain aspect, you can address this through PR reach-out efforts to these specific users and/or future online marketing strategies.
During an internet marketing campaign you may run into negative reviewers of your website, product or services. This is human nature and is bound to happen even for the best of the best. Instead of being defensive in response to negative reviews, apologize and ask how you or your company can make it better. This shows other potential customers that you care about them. If the reviewer continues to rant after you apologize, it is better to ignore them even if you wish you could tell them where to stick it!
Be basic and specific. Remember your visitor base includes a wide array of people, with different amounts of knowledge of your products. Use laymen’s terms to describe things, but also include the individual specifications for those more advanced. Catering to all of your readers will likely increase sales from all sides of the spectrum.
Ascertain that the style of your website is appealing and does not detract customers due to poor design. Your logo should match identically, as you do not want to market an outdated version of your design. Try to make your website as appealing and contemporary as possible for a comfortable viewing experience.
A great marketing tip is to keep everything about your online business professional. If you’ve made the effort to build your site you should follow through and get a professional email address as well. Nothing will scare off potential customers more than getting a response from a generic email address.
Being a smart business owner means knowing your competition. To better understand the market, frequent your competition’s website. Look at what they have to offer in their products, services and marketing tools. Compare your website to theirs and ask if you need to improve your website. You may be inspired to update your website to appeal to a broader customer base.
When in doubt, just continue to apply principles that you know have worked for you and for others. Internet marketing is not a mystery, and many people have become very successful selling products and services on the internet. Follow the gurus, find what works for you, and keep persisting towards success.